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Grateful Added On: June 2nd, 2010 Posted By :: Jennifer Trissell My husband & I purchased a used laptop. Needless to say it was a mess. In the process of cleaning it up we acquired a virus, and it basically shut down on us. I am not completely ignorant of computers, so I began the troubleshooting. Along the way, I ran into snags and I called GEEK ON WHEELS. Over the phone, on several occasions, they helped me. No one else I called would take the time to help me on the phone, they all just said, "Bring it in".  GEEK ON WHEELS personnel are very helpful and knowledgeable of their area. If it weren't for them my husband would be a total wreck. He was so frustrated with his "new" laptop. THANK YOU so much for all the time you spent with me on the phone. I recommend you to ANYONE who has an issue with their computer!