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Customer Care Survey

As you know, Geek On Wheels, has built a solid reputation for achieving customer satisfaction as a result of customized solutions and superior performance. We have grown our company's foundations on the excellent service(s) we provide our clients. Geek On Wheels has grown strong because of the key principles we follow everyday:

  • Understand the client. What is their business? What makes them successful?
  • Listen to the client. What do they need? What would make business run smoothly for them?
  • Provide customized solution for the client. This is the part Geek On Wheels specialists can't wait for...the designing, developing, implementation, and servicing of your IT solutions.
  • Respond rapidly to the client. Geek On Wheels, Inc guarantees a four-hour response time for all emergencies.

We want to make sure we are exceeding your expectations. Please fill out our survey and let us know what you think of your service. We want to better out customer service so we can provide you with a technical resource you can rely on to provide professional support and assistance.

Survey Form
Name: * Company:
Email Address: *
PLEASE CLICK ONE CIRCLE(1) UnSatisfied (2) Satisfied (3) Very Satisfied (4) NA
How Satisfied were you with
1)The timeliness of our company when responding to your critical needs? (1) (2) (3) (4)

2)The scheduling process of your service call

 (1) (2) (3) (4)
3)Our knowledge of your business and your needs (1) (2) (3) (4)
4)The recommendations we made to solve business problems? (1) (2) (3) (4)
5)The responsiveness of the technician assigned to your case? (1) (2) (3) (4)
6)The courtesy and professionalism of the technician? (1) (2) (3) (4)

7)The overall knowledge of the technician

 (1) (2) (3) (4)
8)The technicians preparation for your case (1) (2) (3) (4)
9)The technicians communication with you (1) (2) (3) (4)
10)The overall result of the service call (1) (2) (3) (4)
11)The overall quality of customer service provided? (1) (2) (3) (4)
12)Would your recommend Geek On Wheels? [ Yes ] [ Maybe] [ No]
13)Will you use Geek On Wheels in the future? [ Yes] [ Maybe] [ No]
14)Would you like know how to earn money back from Geek On Wheels? [ Yes] [ Maybe] [ No]
Please give us any suggessions that may further our quality of customercare?


Computer Tips ~ Tech Secrets

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Geek On Wheels

Steve Ormand, Owner
512 N. Locust St. · · Denton · Texas · 76201
Phone: 940.382.8644 · Toll Free: 1.866.615.GEEK (4335) · Fax: 940.484.5262
Site Statistics: Date: 05.12.08 · Online: 2 · Visitors: 115911 ·Today: 154